DECORATION

For all product imprint methods and charges, click here.

COMPLIANCE

For all product compliance inquiries please email compliance@swedausa.com.

SET-UPS/REPEAT SET-UPS

See imprint information here for set-ups, decoration, run charge and any other important information.

PAPER PROOFS

There is no charge for initial paper proof; $10.00 (Z) fee applies for each additional revision.

PMS COLOR MATCH

N/C if a PMS number is indicated. $15.00 (Z) if a swatch match is needed.

COLOR WASH

$25.00 (V) per color wash.

OVER/UNDER RUNS

Every effort is made to ship the exact quantity ordered. However, for imprinted products, Sweda reserves the right to ship up to 5% over or under the amount of the order and shipment will be billed accordingly.

PACKAGING

Most items are individually gift boxed with instructions and warranty unless noted. Pens are shipped bulk pack unless noted. Please call factory for specifics.

PALLET FEE

For large orders taht require shipments to be palletized, add $15.00 (V) per pallet.

DANGEROUS/HAZARDOUS GOODS

An additional fee of $32.00 (Z) per package will be assessed for items deemed "Dangerous Goods". For more information on what classifies as a "Dangerous Good", please visit here.

MAILERS

Shipped flat or pre-packed. Insertion is available for an additional charge. Call factory for quotation and special packaging.

TIME SET

A charge of $.75 (V) per unit for all analog clocks and watches. Digital items may also be set, however due to shifting during shipping, it is not guaranteed.

REPAIR SERVICE

Every effort will be made to return repaired items with imprint. No imprint replacements may be substituted if repair is necessary.

DROP/SPLIT SHIPMENTS

$5.00 (Z) each location plus freight. F.O.B. City of Industry, CA. Please contact customer service for a drop ship specification sheet. Drop ship lists must be prepared according to the specific instructions on a Microsoft Excel Worksheet to avoid additional charges.

3RD PARTY SHIPMENTS

$15.00 (Z) charge per order.

OVERSEAS SHIPMENTS

International shipping form is required for foreign shipments: $25.00 (Z) handling charge per location. Please provide 3rd party shipper number. Please call factory for details.

INCORRECT ADDRESSES

Incorrect address: For each incorrect address provided, there will be an address correction fee of $14.00 (Z) assessed per package + a one-time $15.00 (Z) net administrative correction fee.

RETURN GOODS

Returned merchandise without an authorization from factory will not be accepted. Any non-imprinted merchandise authorized for return by the factory is subject to $25.00 (Z) service charge plus 15% of the net cost of the order. All returns must be freight prepaid within 60 days of shipment. No returns on USB items. 20% restocking fee on all brand items.

CANCELLATIONS

A minimum cancellation charge of $50.00 (Z) plus all production costs to date will be billed accordingly. No cancellations on USB items.

WARRANTY

Most watches carry a 1-year limited warranty. All other Sweda items carry a 1-year limited warranty. The warranty covers any defect in material or workmanship under normal use. Battery and ink cartridges excluded. Returned imprinted items may be replaced with no imprint items.

QUALITY CONTROL

Sweda has been QCA accredited, please call factory for more details.

LOGO REPRESENTATION

The depiction of any trademarks herein is for illustration purposes only and shall not be construed as any endorsement by the owner of such mark(s) or as an indication that they are a customer of Sweda. All such use is without intended implications of any kind pertinent to the particular trademarks illustrated.

CATALOG PHOTOGRAPHY

Items not shown at actual size. Please refer to item measurements for actual size dimensions.

NOTICE

The most current catalog supersedes all previous catalogs, prices, and items. All prices and product details are subject to change without notice due to fluctuations in the international exchange rate of the U.S. dollar. In some cases product design or shade of color may be changed after the printing of this catalog. All logos shown on products pictured are for illustration purposes only.